At PouchPrime, we prioritize fast and discreet delivery to ensure you receive your nicotine pouches quickly and privately. We offer two convenient shipping methods to best meet your needs:
1. Canada Post Priority Shipping
- Delivery Time: 1-3 business days
- Packaging: All orders are packaged discreetly to ensure your privacy.
- Delays and Issues: While we strive to meet our delivery times, unforeseen delays with Canada Post may occasionally occur. If your order does not arrive within the expected timeframe, please contact our customer service team for assistance in tracking your shipment. Please allow an additional 3 days during periods of high order volume or for remote delivery locations.
2. Same Day Delivery
- Coverage Area: Surrey, White Rock, Langley. More locations coming soon!
- Order Cutoff Time: All orders must be placed before 8 PM for same day delivery. Orders placed after 8 PM will be processed the next business day.
- Packaging: All orders are packaged discreetly to ensure your privacy.
- Delays and Issues: While we make every effort to ensure timely delivery, please be aware that delays may occur due to traffic or weather conditions.
Order Confirmation
Regardless of the shipping method selected, you will receive a confirmation email with your order number once your order is processed.
Thank you for choosing PouchPrime! We appreciate your business and are committed to delivering your order promptly and discreetly.
If you have any questions or need assistance with your order, please contact our customer service team tom@pouchprime.com